Shipping Policy

Shipping Policy

Thank you for shopping with The4! We aim to make your shopping experience smooth and hassle-free. Below is our shipping policy to help you understand how your order will be processed and delivered:

1. Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Processing times may vary during peak seasons, holidays, or due to unforeseen circumstances.

2. Shipping Options and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days after order processing.

  • Expedited Shipping: Delivery within 2-4 business days after order processing.

  • International Shipping: Not available at this time. 

Note: Delivery times are estimates and may be impacted by carrier delays, customs processing, or other factors outside our control.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the shipping method selected.

  • Free shipping may be available on orders over a specified amount. Check our homepage or promotions page for details.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

5. Shipping Restrictions

  • We currently ship to most locations within the United States. However, some remote areas may have limited service.

6. Address Accuracy

  • Please ensure all shipping information is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

7. Lost, Stolen, or Damaged Packages

  • While we strive to ensure safe delivery, we are not liable for packages lost, stolen, or damaged in transit. We recommend contacting the shipping carrier directly to resolve these issues.

  • If you encounter an issue, please email us at customercare@justthe4.com, and we will do our best to assist.

8. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

If you have any questions about our shipping policy, feel free to contact us at customercare@justthe4.com. Thank you for choosing The4!